YASONTEC Logo
YASONTECYouth Advancement Sontek Society

Referral & Community Network

A practical directory of government services, NGOs, humanitarian organisations, skills providers and volunteer networks that may be relevant when a YASS resident needs support beyond YASS's own community-service activities.

Important: Listing an organisation here means it may be used as a public referral or service-navigation resource. It does not by itself mean that YASS has a formal partnership, MoU, endorsement or guaranteed referral arrangement with that organisation. Current eligibility, availability and service decisions remain with the receiving organisation.
24Organizations / programmes
6Government & public-service bodies
18NGO, humanitarian, skills & volunteer resources
Resident-ledReferral and service-navigation approach
Department of Social Services (DSS) logo
01

Department of Social Services (DSS)

Government / Social Assistance
Key Activities

Social safety-net services, allowances, disability and older-person support, social welfare and related community services.

Contact

+8802-9119730 / 8142828

Address

Department of Social Services, Samajseba Bhaban, E-8/B-1, Agargaon, Sher-e-Bangla Nagar, Dhaka-1207

When YASS May Refer

When a resident needs information or access pathways for government social assistance, older-person allowance, disability support or other DSS-administered welfare services.

Typical YASS Referral / Navigation Role

YASS may explain the general service pathway, help the resident identify the relevant DSS service/office, prepare a basic document checklist, provide contact information and follow up on whether the resident was able to access the service.

Department of Youth Development (DYD) logo
02

Department of Youth Development (DYD)

Government / Youth & Skills
Key Activities

Youth training, skills development, entrepreneurship, self-employment and employment-support initiatives.

Contact

+88-02-9559389

Address

Youth Bhaban, 108 Motijheel C/A, Dhaka-1000

When YASS May Refer

When a young resident needs vocational training, skills development, entrepreneurship guidance or a government youth-development opportunity.

Typical YASS Referral / Navigation Role

YASS can review the resident's goal, identify a suitable DYD programme or office, share application/contact information and follow up after the resident makes contact.

Directorate General of Health Services (DGHS) logo
03

Directorate General of Health Services (DGHS)

Government / Health
Key Activities

National public-health administration, health-facility information, health programmes and Health Call Centre services.

Contact

9899516 / 8821424; Health Call Centre 16263

Address

Directorate General of Health Services, Mohakhali, Dhaka-1212

When YASS May Refer

When a resident needs public-health information, help locating an appropriate government health facility, or guidance on how to access a health service.

Typical YASS Referral / Navigation Role

YASS does not diagnose or provide clinical treatment; it may provide service information, direct the resident to an appropriate facility/health line, and follow up on access where appropriate.

Department of Women Affairs (DWA) logo
04

Department of Women Affairs (DWA)

Government / Women & Family
Key Activities

Women's welfare, violence-prevention support, training, childcare and temporary-support services for women and children.

Contact

+8802-48316492

Address

37/3 Eskaton Garden Road, Dhaka

When YASS May Refer

When a woman or family needs women-focused government support, childcare information, skills/training information, or support related to violence and safety.

Typical YASS Referral / Navigation Role

YASS may provide the relevant DWA contact, explain the available service in general terms, support safe referral and—where appropriate and consented—follow up on access.

National Legal Aid Services Organization (NLASO) logo
05

National Legal Aid Services Organization (NLASO)

Government / Legal Aid
Key Activities

Government legal-aid services and legal advice for eligible people through national and district legal-aid structures.

Contact

16430 (National Legal Aid Helpline)

Address

National Legal Aid Services Organization, Law & Justice Division, Ministry of Law, Justice and Parliamentary Affairs

When YASS May Refer

When a resident cannot reasonably afford legal assistance or needs government legal-aid information.

Typical YASS Referral / Navigation Role

YASS can give the resident the 16430 helpline and relevant legal-aid contact, explain that eligibility is determined by the legal-aid authority, and help the resident organize basic referral information.

Dhaka South City Corporation (DSCC) logo
06

Dhaka South City Corporation (DSCC)

Local Government / Civic Services
Key Activities

Municipal and civic services for areas under Dhaka South City Corporation, including local public-service administration.

Contact

02223386014 / 01709900888

Address

Nagar Bhaban, Dhaka-1000

When YASS May Refer

When a resident needs a municipal/civic service that falls within DSCC jurisdiction.

Typical YASS Referral / Navigation Role

YASS may help identify the appropriate DSCC service or zonal office, share contact information and guide the resident on the next administrative step.

Bangladesh Legal Aid and Services Trust (BLAST) logo
07

Bangladesh Legal Aid and Services Trust (BLAST)

NGO / Legal Services
Key Activities

Free or low-cost legal assistance, mediation, litigation support, legal awareness and rights-based services, particularly for disadvantaged people.

Contact

+8802-41033011–14; Helpline 01715-220220

Address

YMCA Development Centre, 1/1 Pioneer Road, Kakrail, Dhaka-1000

When YASS May Refer

When a resident needs legal advice or assistance that is suitable for an NGO legal-aid provider, including rights, family, labour or access-to-justice issues.

Typical YASS Referral / Navigation Role

With the resident's consent, YASS can provide BLAST contact details, help summarize the non-confidential referral need, and encourage the resident to contact the appropriate BLAST office/helpline.

Bangladesh Red Crescent Society (BDRCS) logo
08

Bangladesh Red Crescent Society (BDRCS)

Humanitarian / Emergency
Key Activities

Disaster response, emergency assistance, health and blood services, volunteer mobilization and humanitarian support.

Contact

02-48310188 / 02-48310189; Hotline 16226

Address

684-686 Red Crescent Sarak, Bara Maghbazar, Dhaka-1217

When YASS May Refer

During disaster, emergency, blood-service, humanitarian or volunteer-support needs where BDRCS services may be relevant.

Typical YASS Referral / Navigation Role

YASS may share emergency/contact information, coordinate basic community referral information, or direct volunteers/residents toward the appropriate BDRCS service. Emergency cases should use the appropriate emergency channel without delay.

BRAC logo
09

BRAC

NGO / Multi-sector Development
Key Activities

Education, health, livelihoods, social development, financial inclusion, youth and community programmes.

Contact

88 02 2222 81265

Address

BRAC Centre, 75 Mohakhali, Dhaka-1212

When YASS May Refer

When a resident's need aligns with an available BRAC programme, such as education, skills, livelihood, youth, health or community development.

Typical YASS Referral / Navigation Role

YASS may identify an appropriate public-facing BRAC programme/contact, provide the resident with application or service information and follow up on whether the resident successfully connected.

SAJIDA Foundation logo
10

SAJIDA Foundation

NGO / Health & Social Development
Key Activities

Health, poverty reduction, community development, emergency response and support for vulnerable populations.

Contact

+8802222291511 / +8801777773001

Address

1st & 5th Floor, OTOBI Center, Plot 12, Block CWS(C), Gulshan South Avenue, Gulshan 1, Dhaka-1212

When YASS May Refer

When a resident needs support that may align with SAJIDA Foundation's health, social-development or vulnerability-focused programmes.

Typical YASS Referral / Navigation Role

YASS may provide the relevant programme/contact information and make a resident-led referral. Availability and eligibility remain subject to SAJIDA Foundation's own programme criteria.

Caritas Bangladesh logo
11

Caritas Bangladesh

NGO / Community Development
Key Activities

Community development, education, livelihoods, disaster response, health and support for vulnerable communities.

Contact

+88 02 8315405-9

Address

2 Outer Circular Road, Shantibagh, Dhaka-1217

When YASS May Refer

When a vulnerable resident or family may benefit from an available Caritas programme in education, livelihoods, community development or humanitarian support.

Typical YASS Referral / Navigation Role

YASS may share the relevant Caritas contact and programme information and refer only where the programme/service is currently available and appropriate.

Bangladesh Association for Community Education (BACE) logo
12

Bangladesh Association for Community Education (BACE)

NGO / Education & Skills
Key Activities

Community education, non-formal education, skills and vocational training, social mobilisation and development support.

Contact

+88-02-9345173 / 01712-152467

Address

50, Purana Paltan Lane (5th Floor), Dhaka

When YASS May Refer

When a resident needs community education, skills training or a development programme that matches BACE's available services.

Typical YASS Referral / Navigation Role

YASS may provide BACE's contact information, help the resident understand the referral purpose and follow up after the resident contacts the organization.

UCEP Bangladesh logo
13

UCEP Bangladesh

NGO / TVET & Employment
Key Activities

Technical and vocational education and training (TVET), skills development, entrepreneurship and employment support for disadvantaged youth.

Contact

+88-02-41002456-57 / 41002459-62

Address

Plot 2 & 3, Mirpur-2, Dhaka-1216

When YASS May Refer

When a youth or job seeker needs vocational/technical training, skills development or employment-related support.

Typical YASS Referral / Navigation Role

YASS can help identify a suitable UCEP institute/programme, share admission/contact information, and support the resident to prepare for the initial enquiry or application.

JAAGO Foundation logo
14

JAAGO Foundation

NGO / Education & Youth
Key Activities

Education, youth development, women’s empowerment, climate and community-development initiatives.

Contact

01766 666654

Address

House 57, Road 7B, Block H, Banani, Dhaka-1213

When YASS May Refer

When a child, youth or family need aligns with an available JAAGO education, youth or community initiative.

Typical YASS Referral / Navigation Role

YASS may share programme information and guide the resident toward JAAGO's official contact/application route. YASS should not imply guaranteed admission or assistance.

Ain o Salish Kendra (ASK) logo
15

Ain o Salish Kendra (ASK)

NGO / Legal & Human Rights
Key Activities

Legal aid, mediation, litigation, rapid response, psychosocial support, human-rights awareness and support for women, children and disadvantaged people.

Contact

Helpline 01724 415 677; Office 01714 025069

Address

2/16, Block B, Lalmatia, Dhaka-1207

When YASS May Refer

When a resident needs legal/human-rights assistance, mediation, rapid response or related support that falls within ASK's services.

Typical YASS Referral / Navigation Role

YASS can provide ASK's helpline/contact information, assist the resident to summarize the issue without exposing unnecessary private information, and support safe referral where appropriate.

Centre for the Rehabilitation of the Paralysed (CRP) logo
16

Centre for the Rehabilitation of the Paralysed (CRP)

NGO / Rehabilitation & Disability
Key Activities

Physical rehabilitation, therapy, medical and rehabilitation services, disability support, vocational rehabilitation and related services.

Contact

+88 02223371464-5; OPD Helpdesk 01730059555

Address

CRP Savar, Chapain, Savar, Dhaka-1343

When YASS May Refer

When a resident with physical disability, injury or rehabilitation need requires specialized rehabilitation or therapy services.

Typical YASS Referral / Navigation Role

YASS may provide CRP service/contact information and help the resident arrange an initial enquiry or appointment. Medical suitability and treatment decisions are made by qualified CRP professionals.

Friendship logo
17

Friendship

NGO / Health & Community Resilience
Key Activities

Healthcare, climate resilience, inclusive citizenship, economic opportunity, education and humanitarian support for hard-to-reach communities.

Contact

+88 02 8417733-39

Address

Ka-14/2A, Baridhara North Road (Kalachandpur), Dhaka-1212

When YASS May Refer

When a resident's needs fit an available Friendship service or programme, particularly health, resilience, education or livelihood support.

Typical YASS Referral / Navigation Role

YASS may share the relevant Friendship programme/contact details and support a resident-led enquiry. Service availability depends on geographic and programme coverage.

Save the Children in Bangladesh logo
18

Save the Children in Bangladesh

NGO / Child & Family
Key Activities

Child protection, education, health, nutrition, humanitarian response and child-rights programmes.

Contact

+88-09666555333

Address

House CWN(A) 35, Road 43, Gulshan-2, Dhaka-1212

When YASS May Refer

When a child or family need is relevant to an available Save the Children programme or protection/service pathway.

Typical YASS Referral / Navigation Role

YASS may direct the family to the official country-office/service contact or appropriate safeguarding/protection channel. YASS does not represent that every individual referral will be accepted.

SOS Children's Villages Bangladesh logo
19

SOS Children's Villages Bangladesh

NGO / Child & Family
Key Activities

Family strengthening, education, skills development, family-like care and humanitarian support for vulnerable children and families.

Contact

09609 500 500 / 01321118199

Address

1 Shamoli, Mirpur Road, Dhaka-1207

When YASS May Refer

When vulnerable children, youth or families need support that may fit SOS family-strengthening, education or child-care programmes.

Typical YASS Referral / Navigation Role

YASS can give the family programme/contact information, support the initial enquiry and follow up if the family requests further navigation assistance.

CARE Bangladesh logo
20

CARE Bangladesh

NGO / Humanitarian & Development
Key Activities

Women and youth empowerment, health and nutrition, humanitarian and climate action, and food/agricultural systems.

Contact

+88 02 55058377-83; Mobile 01335084351

Address

RAOWA Complex (Level 7-9), VIP Road, Mohakhali, Dhaka-1206

When YASS May Refer

When a resident/community need is relevant to an active CARE programme, especially humanitarian, women/youth, health/nutrition or resilience support.

Typical YASS Referral / Navigation Role

YASS may provide CARE's official contact and programme information and make a non-exclusive referral. Eligibility and geographical coverage are determined by CARE.

World Vision Bangladesh logo
21

World Vision Bangladesh

NGO / Child & Community Development
Key Activities

Child well-being, education, health, livelihoods, community development, protection and humanitarian response.

Contact

+88028878323-26

Address

Shanta Western Tower (Level 14), 186 Bir Uttam Mir Shawkat Sarak, Tejgaon, Dhaka-1208

When YASS May Refer

When a child/family/community support need may match an active World Vision programme in the relevant area.

Typical YASS Referral / Navigation Role

YASS may identify public programme information, share official contact details and help the resident/community understand how to enquire about available services.

Islamic Relief Bangladesh logo
22

Islamic Relief Bangladesh

NGO / Humanitarian & Development
Key Activities

Humanitarian assistance, disaster response, livelihoods, child welfare, health/nutrition, WASH and seasonal support.

Contact

+88 02 222293458 / 222299130 / 222299128 / 222261329

Address

House 10, Road 10, Block K, Baridhara, Dhaka-1212

When YASS May Refer

When a vulnerable resident or family may qualify for an active humanitarian, livelihood, child-welfare or emergency-support programme.

Typical YASS Referral / Navigation Role

YASS may share programme/contact information and refer the resident for independent assessment by Islamic Relief. YASS should not promise aid, selection or eligibility.

Volunteer for Bangladesh (VBD) logo
23

Volunteer for Bangladesh (VBD)

Volunteer Network / Youth
Key Activities

Youth volunteering, community service, awareness, environmental and humanitarian activities; volunteer wing of JAAGO Foundation.

Contact

+88 01777 742 153

Address

House 57, Road 7B, Block H, Banani, Dhaka-1213

When YASS May Refer

When YASS needs to guide an interested young person toward an established volunteering platform, or when public VBD activities may be relevant to community engagement.

Typical YASS Referral / Navigation Role

YASS may share VBD's official volunteer application/contact information. Any joint activity should be described as collaboration only where an actual agreement or confirmed activity exists.

BRAC Skills Development Programme logo
24

BRAC Skills Development Programme

Programme / Skills & Employment
Key Activities

Skills training, career support, employment linkage and related workforce-development activities under BRAC.

Contact

88 02 2222 81265

Address

BRAC Centre, 75 Mohakhali, Dhaka-1212

When YASS May Refer

When a job seeker or youth needs skills development, career preparation or employment-focused programme information.

Typical YASS Referral / Navigation Role

YASS may help identify an available BRAC skills programme/career hub, share the official application or contact route, and follow up on the resident's progress after referral.

Suggested YASS Referral Process

A simple process helps keep the resident's case clear while ensuring that the receiving organisation remains responsible for its own eligibility and service decisions.

STEP 01Identify Need

Assigned officer reviews the resident's need, strengths and preferred next step.

STEP 02Select Resource

Choose a suitable public service or organisation based on service type and current availability.

STEP 03Resident Consent

Explain the referral and obtain consent before sharing any personal information.

STEP 04Referral / Navigation

Provide contact details, basic documents guidance, or a referral note where appropriate.

STEP 05Follow-up

Record whether the resident made contact, accessed the service, faced barriers or needs another option.